Our Privacy Policy

Introduction

Red Phase Instruments is committed to protecting the privacy and personal information of our customers, website visitors, and other users of our services. This Privacy Policy is intended to inform you about how we collect, use, disclose, and safeguard your personal information. This Policy applies to our website, mobile applications, products, and services.

By using our Services, you agree to the collection and use of your personal information in accordance with this Policy.

Information We Collect

Personal Information

When you use our Services, we may collect the following types of personal information:

  • Contact information: Name, email address, mailing address, and phone number.
  • Payment information: Credit card details, billing address, and transaction history.
  • Account information: Username, password, and account settings.
  • User content: Reviews, comments, and any other content you provide.

Usage Information

We may also collect non-personal information related to your use of our Services, including but not limited to:

  • Device information: Device type, operating system, IP address, and browser type.
  • Log data: Time stamps, pages visited, and duration of use.
  • Location data: General geographic information based on your IP address.

How We Use Your Information

We use the collected information for the following purposes:

  • To provide, maintain, and improve our Services.
  • To process and complete transactions.
  • To respond to your inquiries and provide customer support.
  • For internal analysis and research to improve our Services.
  • To comply with legal obligations and protect our legal rights.
  • To send promotional and informational content, with your consent.

How We Share Your Information

We will not sell or disclose your personal information to third parties without your explicit consent, except for the following purposes:

  • To third-party service providers for the purpose of providing our Services.
  • To comply with legal obligations or to protect our rights.
  • In connection with a merger, acquisition, or sale of assets.

Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is 100% secure.

Your Rights and Choices

You have the following rights:

  • To access, correct, or delete your personal information.
  • To opt-out of receiving promotional communications.
  • To withdraw your consent at any time.

Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

Contact Us

For any questions about this Privacy Policy or your personal information, you can contact us at:

Email: [email protected]
Phone:  (03) 9877 6988
Address: 16-18 Ceylon St, Nunawading VIC 3131

Thank you for using Red Phase Instruments.